Frequently Asked Questions (FAQ)

Welcome to the FAQ section for Pigmishop.com! Here, you’ll find answers to some of the most common questions about our products, services, and policies.

1. How can I place an order?

  • You can browse our website at Pigmishop.com and add items to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.

2. What payment methods do you accept?

  • We accept Cash on Delivery, bKash, and other secure payment options as listed at checkout.

3. How long does delivery take?

  • Inside Dhaka: Delivery usually takes 1-2 business days.
  • Outside Dhaka: Delivery takes 2-5 business days depending on the location.

4. What are the delivery charges?

  • Inside Dhaka: ৳70
  • Outside Dhaka: ৳130

5. Can I track my order?

  • Yes, once your order is dispatched, we will provide you with a tracking number via email or SMS so you can monitor your shipment.

6. What is your return policy?

  • We accept returns for damaged, defective, or incorrect items within 7 days of delivery. The item must be unused and in its original packaging. For more details, check our Refund Policy.

7. How do I contact customer support?

8. Do you offer a warranty or guarantee?

  • Yes, we offer a quality guarantee on all our products. Please check our Guarantee Policy for more information.

9. Do you offer wholesale options?

  • Yes, we provide wholesale options for bulk orders. Please contact us for pricing and details.

10. How do I care for the products I purchase?

  • Proper care instructions are included with specific items, particularly delicate or specialized products. If you need further guidance, feel free to contact us.

11. Do you offer international shipping?

  • At the moment, we only deliver within Bangladesh.

12. Can I cancel my order?

  • Orders can be canceled before they are dispatched. Please contact us immediately if you wish to cancel your order.

If you have any additional questions, feel free to get in touch. We’re here to help!