Guarantee Policy

At Pigmishop.com, we are committed to providing high-quality products and ensuring customer satisfaction. Our guarantee policy reflects our dedication to delivering excellence and reliability.

Product Quality Guarantee

We guarantee that all our products meet the highest quality standards. If you receive a defective or damaged product, we will take the necessary steps to resolve the issue promptly.

Replacement Guarantee

If any product is found to be defective or not as described, you can request a replacement within [Insert Timeframe, e.g., 7 days] of delivery. To initiate a replacement, the following conditions must be met:

  1. The product must be unused and in its original packaging.
  2. Proof of purchase (invoice or receipt) is required.
  3. The defect or issue must be communicated to us via email or phone with supporting evidence (e.g., photographs).

Warranty Coverage

Some products may come with a manufacturer’s warranty. The warranty terms and conditions will vary depending on the product and the manufacturer. Please check the product details or contact us for more information regarding specific warranties.

Exclusions

The following situations are not covered under our guarantee policy:

  • Damage caused by misuse, mishandling, or improper care of the product.
  • Natural wear and tear due to regular use.
  • Unauthorized modifications or repairs.

How to Claim the Guarantee

  1. Contact us at hasibbhuiyan112233@gmail.com or call 01778705860 with your order details.
  2. Provide proof of purchase and describe the issue with the product.
  3. Submit photographic evidence if applicable.
  4. Our team will review your claim and guide you through the resolution process.

Customer Support

For any questions or concerns regarding our guarantee policy, please feel free to reach out to us:
📞 Phone: 01778705860
📧 Email: hasibbhuiyan112233@gmail.com
📍 Address: Mirpur Shawrapara Main Road, House 860, Dhaka

We value your trust and aim to ensure your complete satisfaction with every purchase.